 | | Reports can be customized for a variety of uses, these reports can be supplied weekly, bi-weekly or monthly. Customized reports are valuable in evaluating areas such as: | - Advertising/Media Campaigns
- Call traffic and time of day analysis
- Call type descriptions, such as service, customer service, etc.
- Employee statistics, such as attendance and work completion
- Customer satisfaction, through follow up or account analysis
Please click here for a sample report. (350KB PDF) |
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